Phone Banking FAQs

Call the bank at 563-422-3883 to have your PIN reset.

No, please call the bank at 563-422-3883 to have your PIN reset if you cannot remember it.

Balances are updated on the Bank 1st phone banking at 8:45 am and 6:15 pm.

For example, if you call into phone banking at 8:00AM your balance will not reflect any ACH deposits for the day yet.

No, pending transactions for future dates are not included on phone banking.